V.I.P. PACKAGES

$50 EACH

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PERKS:

-HAND PICK YOUR SEAT VIA ONLINE SEATING CHART

-GUARANTEED SEAT

-PERSONAL MEET & GREET TIME WITH HOST AND GUEST BAND

-PHOTO OP WITH BOTH GROUPS

-FREE AUTOGRAPHED PHOTO/POSTER FROM GBKR (HOSTS)

-OPPORTUNITY TO HAVE MERCH. AUTOGRAPHED

FREQUENTLY ASKED QUESTIONS

CLICK ON ARTIST NAME TO PICK YOUR SEAT AND PURCHASE YOUR V.I.P. TICKET

ASHTON SHEPHERD

THE MALPASS BROTHERS

JOHNNY EDWARDS

SUZY BOGGUSS

LONESOME RIVER BAND

EMI SUNSHINE & THE RAIN

THE GRASCALS

 

FREQUENTLY ASKED QUESTIONS

Food/Drink

Do you sell food/drink?

Brewgrass Entertainment does not sell food or drinks BUT our store front is located right next door to one of many vending machine halls. There are also a number of sit down eating options throughout the Outlet Shoppes.



Do you sell alcohol?

Brewgrass Entertainment doesn't sell alcohol. There is beer and wine sold at Johnny Rockets (sit-down restaurant) at the Outlet Shoppes of the Bluegrass.



Venue Entry

How do I get into the venue?

For easy entry into Brewgrass Entertainment, you will be sent a downloadable PDF (via email) that includes all of your ticket info (seat location, date of show, guest group, etc.). You can print that out and fill in your name, hand it to us at the door and you are in. A physical 'door prize' ticket will be given to you upon arrival. Other options: The name on your order will be on an entry list along with all info. You will come in, tell the name and receive your physical 'door prize' ticket



Can I leave the venue and return?

Of course! When arriving, you will receive your 'door prize' ticket and your hand will be stamped for easy recognition upon returning. No worries on having to pay twice. You can leave whenever and come back in with ease!



General

When & what is the V.I.P. Meet & Greet?

Start time: 5:30 pm on the day of concert (You can bring any items you'd like autographed by the groups.) Meet & Greet inclusions: -Personal 'meet & greet' time for each person with both the host and guest band' -A photo op with each band -A free autographed photo/poster from Gary Brewer and the Kentucky Ramblers (hosts)



Is there any admission cost for children?

Children 12 and under are free WITH a paid adult ticket. When you pay for your General or V.I.P. tickets, please notice a note section (during the check out process) where you will need to state the number children you will have with you (in order for them to have a seat in the advance ticket section or V.I.P. section.)



Is the venue handicap accessible?

Yes. There are no stairs in the entire venue, and there is handicap accessible seating in both general and V.I.P. areas.



Do you have public restrooms?

Brewgrass Entertainment doesn't have public restrooms, BUT our store front is located right next door to one of many restroom halls.



What forms of payment do you accept at the door?

We accept cash and card.



Can I purchase a V.I.P. ticket at the door?

That depends on if we have any left. If you are at the Outlet Shoppes and would like to come in for the meet & greet, you will need to arrive before it ends (before 5:45 pm). If you arrive after it is over, you will be paying the $50 for a front row seat and any other perks still available. To purchase them the day of the show, you must call (502)435-9295 to be given instructions on how to do so.



Ticket transactions

I purchased multiple tickets. What if I only received one downloadable link?

If you received only one downloadable link, you can either print that paper and fill in your info, or just tell the name on the order upon arrival to gain entry. All ticket orders are kept on in an electronic database (which we use for our entry list) The downloadable link is so you have something in hand if you prefer.



When will I receive my physical ticket?

Your purchase has been added to an electronic database. You will receive a physical 'door prize' ticket upon arrival. A physical entry ticket will NOT be mailed to you. Printing the document via your downloadable link is an option for easy entry. Or you can simply tell the name on your order at the door.



Cancellations

What happens with my tickets if the show cancels?

We do not offer refunds, but we do allow you to use your tickets at any other show throughout the season that have the same admission price. With shows that have a higher admission price, you would just pay the difference.



How do I know if a show is cancelled?

1) If you ordered tickets online, we have your email address. We will send you an email to that affect. Joining our mailing list will ensure you are notified twice. 2) If you have not ordered tickets online, we do suggest you join our mailing list to receive those and any other type of updates. This can be done on the Brewgrass Entertainment page ( brewgrass.com/entertainment) 3) We will have it posted on our homepage and Facebook pages ( facebook.com/KentuckyRamblers) ( facebook.com/BrewgrassEntertainment)



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With any additional questions, please email alyssa@brewgrass.com or call (502)541-2456

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